Why and when we collects your information
Personal information you give us
We may acquire a private individual’s personal information from registration forms, product order information, or e-mail messages sent to us. Only our employees who require this information will have access to it. Our web server also records visitor IP addresses and domain names for reporting and site usage analysis. This information is reported internally and then purged when necessary.
Website information (including cookies)
How we use your information
We may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from us regarding additional products and services, simply use the newsletter unsubscribe function available here to notify us that you wish to opt out of this service. We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit our website on a daily basis. Again this is not used to track any individual customer's browsing habits. We may use your email communications with us to analyze customer service issues as a way of identifying potential improvements for our products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.
Disclosure of your information to third parties
We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by us which is made known to us by your bank or credit card company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. We may also supply your information to third parties so they may offer you products or services. On occasion, we may also engage other companies or individuals to perform services on our behalf such as the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us).
How do we protect your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Protecting children’s privacy
We strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Website from persons under 13 years of age, and no part of our Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information.
Further information or queries